General Terms of Use

Welcome to Merci Chefs

These General Terms of Use ("GTU") govern access to and use of the Merci Chefs platform (hereinafter, "the Platform"), available at www.mercichefs.com.

By accessing or using our services, you agree to these terms. If you do not agree, we recommend that you do not use the Platform.

1. Service Overview

Merci Chefs is a technological platform that connects clients (companies and individuals) with catering services and local chefs in Barcelona and Catalonia.

🔹 Available services include:
✔️ Connecting with the best local caterers
✔️ Organizing catering services for private and corporate events
✔️ More than 40 exclusive catering options carefully selected

Merci Chefs acts solely as an intermediary and is not responsible for the execution of services provided by caterers.

2. Access to the Platform

Access to the Platform is free, although some services may require registration and the provision of personal data.

🎯 Platform Users

  • Clients: Companies or individuals looking for catering services.
  • Providers: Catering companies and partner chefs.

Each user must provide truthful information and not impersonate third parties.

3. Bookings and Responsibilities

📌 Catering Booking Process

1️⃣ The client submits a request via the Platform.
2️⃣ Merci Chefs selects the best options and sends proposals.
3️⃣ The client accepts a proposal, and the contract is established directly with the caterer.

📌 Responsibilities

  • Merci Chefs is not responsible for the quality of services provided by caterers.
  • Any claims should be directed to the respective caterer.
  • Merci Chefs does not guarantee caterer availability on specific dates.

4. User Obligations

By using the Platform, users agree to:

Provide accurate and up-to-date information.
Not misuse the Platform or share illegal or inappropriate content.
Not use the Platform for fraudulent or unauthorized purposes.

Failure to comply with these rules may result in account suspension or deletion.

5. Intellectual Property

All content on Merci Chefs (texts, images, logos, etc.) is protected by intellectual property rights.

🚫 Copying, modifying, or using this content without prior authorization is prohibited.

6. Data Protection

Merci Chefs collects and processes personal data in compliance with the General Data Protection Regulation (GDPR).

📌 Key Points

  • Data is used exclusively to manage catering requests.
  • It is not sold or shared with third parties without consent.
  • Users may request data deletion by emailing info@mercichefs.com.

See our Privacy Policy for more details.